Privacy policy
We take privacy seriously – we are committed to keeping your personal information private. All personal data we collect is kept strictly secured, and is only used for the purposes described in this privacy policy.
We never share, sell or disclose your details with any third party. We treat your information as strictly confidential. Your information is only used to contact you about your order or issues relating to Lejiled. You can opt to receive our occasional Newsletter emails by entering your email in our newsletter boxes across our website, pop ups and at checkout. Our emails contain offers, news, marketing and details about your order, and you can easily unsubscribe at any time from the emails or our website.
Furthermore, we do not store your credit card details on our website or anywhere else, and all transactions are processed using industry standard 256-bit SSL encryption to ensure maximum security.
You are signing up to receive product updates and newsletters. By signing up, you are consenting to our privacy policy but you can opt out at any time.
All collaborating partners agree to receive promotional emails with new collaborating opportunities that may be of interest to them and in the interest of continuity of our working relationship when placing an order through our website or any other channels. You can unsubscribe any time by emailing us or through your website’s account.
Cookies Policy
What are cookies?
Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the site. We use cookies to elevate your user experience and the quality of our site and service. It allows us to know things like where are you, how long are you on our site, if we can use retargeting ads in the future or to recognise and tailor our site to you.
Cookies won’t harm your computer and can be deleted from your browser’s settings at any time. You can also delete cookies from a specific website from your browser’s settings.
Opting Out of Cookies
If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our store.
The kind of cookies we use help us with the following:
- We use Cookies to remember what items you have put in your basket.
- We use Cookies in regard to checkout information, however we never store your data and all transactions made through us are encrypted and comply with industry standards.
- We also use Cookies to remember what items you have left in your basket over a period of time.
- We also use Cookies to check the number of visits we receive in our store by a single customer and how long they stay on our site.
- We use google analytics cookies to measure user interactions.
- We also use Cookies to check where did you come from on the net.
- We are continually striving to develop improved ways of managing your cookie preferences. As new technologies and solutions emerge, this cookies policy may be updated to reflect any such advances in technology and preference management tools.
- Please do not hesitate to contact us should you have any questions about our Cookies.
Personal Information We Collect
When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, as we process our payment through third-party providers (Stripe and Paypal), information relevant to payment processing is collected and shared to these parties. Including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. However, we (lejiled) do not keep any credit card information. We only keep you name, email, address and phone number to process your shipping.
To understand how our payment provider use data, please review the following link:
Stripe
https://stripe.com/gb/privacy
Paypal
https://www.paypal.com/va/webapps/mpp/ua/privacy-full
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information (through third-party providers), arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info[at]lejiled[dot]com
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. You can ask by sending an email to info[@]lejiled.com
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.